FAQs & Help Videos
FAQs & Help Videos
When did Oracle Vision Ltd start trading?
The company was formed in June 2004 by brothers and co-founders Chris and Tim. Originally, it was a consultancy, to advise customers on their security systems. However, we started to realise that contractors weren’t working to the level we’d like. We wanted to offer the best service possible to customers, so we moved away from being solely a consultancy to becoming a full-service partner to our clients.
What geographical areas does Oracle Vision cover?
Our consultancy services are applied worldwide. In terms of critical systems services and emergency call out, we cover all parts of the North and the Midlands, making the best use of the M62 to reach our customers from our base in Wakefield. What’s more, our engineer network spreads across the entire region, meaning we will always have someone to help within 30 minutes of your site. With a network of suppliers and tens of thousands of pounds worth of ready stock, we can respond to repairs and last-minute installs without breaking a sweat. Our engineers always have the right tools for the right job. They keep their vans well maintained and fully stocked, plus they have an onboard trackers so you know when to expect them. Keep an eye out for the vans zooming up and down the motorway – there are more than you may think!
In brief, what does Oracle Vision do?
The rest of the website will answer that question in full, but the short reply is: we supply, install, service and repair commercial CCTV, access control, intruder alarms, fire systems and data infrastructure (including wireless). We also make lots and lots of tea but we’re guessing that isn’t what you meant.
What size of projects does Oracle Vision work to?
We like to think big. Large, multi-site operations are our thing – they’re all we’ve ever known. We work with commercial and industrial organisations which require large-scale solutions, and have all the processes and tools needed to meet their needs, quickly. Airports, hospitals, universities and huge manufacturing sites are among our well-known clients. Thanks to our ‘bigger picture’ thinking, we can make the complex clear. We are equipped to work on any size of project. With in-house tools such as cherry pickers, complex test equipment and pre-build workshops, we are geared up to provide systems of any size and complexity. The engineers are totally supported in every way through continual training and development programs and a management team constantly guiding them.
What level of insurance does Oracle Vision have?
£10 million employer’s liability and £10 million public and product liability. We are happy to revised this cover if your processes need it.
Is Oracle Vision registered with Constructionline?
Yes, and have been for many years
Is Oracle Vision registered with any Health and Safety organisation?
Absolutely, we are currently registered with Safe Contractor. We also have many in-house processes and documents that we will go through with you prior to any works being carried out.
If needed can Oracle Vision give us a full start to end service including project management and maintenance program?
Yes, our 5 Step System Design Programme is exactly that. It neatly packages together all the elements needed to deliver a solution and see it taken care of for years to come.
Are you audited any security inspection authorities?
Yes, we have full accreditation for our CCTV, Access Control and Intruder Alarm systems which are backed by the SSAIB.