Privacy Policy

Privacy Policy

This privacy policy sets out the privacy practices for Oracle Vision Ltd, a company incorporated in England & Wales with company number 05145234 and having its registered office at The Nostell Estate, The Gillow Suite, Nostell, Wakefield, WF4 1AB (“we”,”us”,“our”).

Our website is www.oracle-vision.com (the “Website”) and all associated sub-domains.

In order to provide our services to you and to promote our business, we will need to collect and process certain personal information about you.

We are committed to protecting the privacy and security of your personal information, in accordance with the applicable data protection laws, including the General Data Protection Regulations, together the “Data Protection Laws”.

If you have any questions at all about this policy or the Website, or about how we use and process your personal information, please do not hesitate to contact us by email at info@oracle-vision.com or, alternatively in writing to Oracle Vision Ltd, The Nostell Estate, The Gillow Suite, Nostell, Wakefield, WF4 1AB.

If we change our privacy policy we will post the changes on this page, and may place notices on other pages of our website, so that you may be aware of the information we collect and how we use it at all times. Continued use of the Website and the purchase of our products and services will constitute your agreement to any such changes.

In this section, this privacy policy explains:

  • How we collect information about you
  • What information is collected
  • The ways in which we may use or share that information;
  • How we secure personal information;
  • How you can update or access any personal information we hold about you;
  • Retention periods;
  • Children;
  • Third party links on our website;
  • Direct mailings and marketing; and
  • Changes to our Privacy Notice.

Please read this Privacy Policy in conjunction with the applicable Service terms and conditions and any other product or service terms of which you have been notified.

How we collect information about you and what information is collected

Customers/Prospect Customers

We collect information directly from you when you are asked to provide personal data about yourself, including but not limited to when you:

  • Register to become an Oracle Vision customer;
  • Submit enquires to us or contact us;
  • Request quotations from us for products and services;
  • Call or contact our customer, sales or support teams;
  • Order products and services from us;
  • Take part in market research and customer surveys; and/or
  • Provide feedback and participate in competition,

whether in person, by email, by phone, via our website, by letter or elsewhere.

We collect information such as:

  • Names
  • Email Addresses
  • Job Titles
  • Telephone numbers
  • IP addresses for systems we install and/or maintain including CCTV, DVR’s etc

Suppliers/Prospect Suppliers

We collect information directly from you when you are asked to provide personal data about yourself, including but not limited to when you:

  • Register to become an Oracle Vision supplier;
  • Submit enquiries to us or contact us,

whether in person, by email, by phone, via our website, by letter or elsewhere.

We collect information such as:

  • Names
  • Email Addresses
  • Job Titles
  • Telephone numbers

Applications for employment

All of the information you provide during the application and employment process will be collected but it will only be used for the purpose of progressing your application, or to fulfil legal or regulatory requirements if necessary.

We will not retain your information if you are not successful in your application, unless you have given us permission to do so.

The ways in which we may share or use your information:

Oracle Vision Ltd may share your information with our affiliated companies and/or companies in which Oracle Vision Ltd has control, through either direct or indirect ownership. These companies include: Oracle Fire Ltd and Oracle Vision Ltd. We may share your data where we have legitimate business reasons for doing so and also where it is necessary in order to perform your contract, including third parties such as SSAIB & BAFE. We may also need to share your personal information with other regulators or to otherwise comply with the law

Oracle Vision Ltd will not sell or otherwise transfer or share your information outside of the companies identified above, except to:

  • Service providers, distributors or contractors that Oracle Vision Ltd has retained to perform services on our behalf
  • Comply with legal obligations
  • Investigate suspected or actual illegal activity
  • Support the sale or transfer of all or a proportion of our business or assets (including through bankruptcy).

We have put in place a procedure to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

Lawful basis and purposes of processing of your personal information

We collect information about you so that we can:

  • Provide a consistent level of service to you and your company;
  • Provide requested information, items and/or services;
  • Advertise products, service, promotions and events;
  • If you are applying for a job, evaluate your interest in and/or allow you to apply for employment with us; and
  • Protect against fraud or investigate suspected or actual illegal activity.

How we secure personal information

Oracle Vision Ltd is committed to ensuring the security of personal information. We have in place reasonable physical, electronic and managerial procedures to safeguard your information. However, due to the nature of internet communications, we cannot guarantee that your transmission to us is secure.

How you can update or access any personal information we hold about you

It is important that the personal information we hold about you is accurate and current. Please let us know if your personal information changes during your relationship with us.

You have the right to obtain information and access the data that we are processing about you, and to request that such data be rectified if it is inaccurate or incomplete, erased if it is no longer necessary for the purpose of processing, or that is processing be restricted in certain circumstances.

If you would like a copy of some or all of your personal information, please email info@oracle-vision.com or write to us at Oracle Vision Ltd, The Nostell Estate, The Gillow Suite, Nostell, Wakefield, WF4 1AB. Where you made your request by electronic form means, we shall provide the information by electronic means where possible.

We will endeavour to answer your request without delay and within one month of receipt.

You also have the right to lodge a complaint with the Information Commissioner Office (www.ico.org.uk) if you think that any of your rights have been infringed by us.

​Retention periods

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Children

Oracle Vision internet sites are not intended for children under 13 years of age. Oracle Vision will not knowingly solicit or collect personal information from or about children on its internet sites except as permitted under applicable law.

Third Party links on this website

Oracle Vision Ltd may provide links to non-Oracle Vision Ltd controlled websites. Oracle Vision ltd does not control such third party websites, however, and cannot be responsible for the content or privacy practices employed by other websites. This Privacy Notice does not govern information collected about you by such third parties.

Direct mailings & Marketing

We may occasionally send out newsletters, offers or alerts to our business contacts. We may also wish to provide you with information about special features of our Website or any other service or products we think may be of interest to you.

Where required by the Data Protection Laws we will send you such information only if you have specifically elected to receive it. You can opt out from receiving such communications at any time by contacting us at info@oracle-vision.com. You can also always unsubscribe from our email communications at any time by following the unsubscribe link in our email communications.

Changes to our Privacy Notice

We keep our Privacy Notice under regular review and any updates will be reflected in our policy on this web page.