About Us

oracle vision founders chris and Tim lakin

Oracle Vision are one of the UK’s leading suppliers of electronic security. You might say we’re pretty savvy about commercial VSS systems, access control systems, intruder alarms and fire detection systems. In fact, we have a team of engineers who sit hunched over their desks, working all hours trying to make your working lives easier and safer, by creating security and fire detection systems which protect you and your business.

Our history

Oracle Vision came to life in 2004, when brothers Chris and Tim Lakin saw an opportunity to bring their knowledge together and offer something a bit different to companies. Honest expertise, told how it is, carefully tailored to each organisation so the solution suited the site. Roll on a few years (ahem!) and Oracle Vision has grown exponentially, bringing in some real experts in their field and a team that’s passionate about fantastic customer service.

Our aim 

Our aim is to come up with solutions to the problems that crime and industrial processes creates. Through the application of clever products such as HD-VSS cameras and electronic door locking systems we can create a much safer and productive environment. Using our 5 Step Design Programme and our ‘guaranteed to fit’ Service & Maintenance Plans we make sure we are supporting you at every level.

Fundamentally, we care about our customers. We’re really interested in your organisation and how we can make it safer. Our enthusiasm is infectious, and when we work with you, we become part of your support team. We’ll give your organisation our all, and we guarantee results.

What we do

We like to think big. Large, multi-site operations are our thing – they’re all we’ve ever known. We work with commercial and industrial organisations which require large-scale solutions, and have all the processes and tools needed to meet their needs, quickly. Airports, hospitals, universities and huge manufacturing sites are among our well-known clients. Thanks to our ‘bigger picture’ thinking, we can make the complex clear. We provide solutions that bring together VSS, access control, intruder alarms, fire systems and data into one integrated system. Those projects are where Oracle Vision shines brightest.

What our customers say…

Oracle Vision’s real strength is in delivering an impeccable service. Our customers tell us that our biggest success is our attention to detail and our total dedication to great customer service (customers’ words, not ours!) We know this because we keep a constant flow of communication between us and our customers.

A track record of 100% customer retention tells us that keeping people up to date with general day-to-day issues such as installation progress, repairs and service calls is what people want. We are more than happy to provide it!

Although the Oracle Vision team are a technical bunch, over the years we have come to understand that our success is largely down to our customer service and our people. In fact, the type of technology employed in a project is often of lesser importance than the process used to define it.

In a ‘eureka moment’ it dawned on us that the steps we take to ensure a well designed solution is the thing we should shout about the most as it’s the thing our customers value the most. So, here we are shouting about it!

Come and have a brew with us.

We have a lovely relaxed office at Nostell Priory Estate in the Gillow Suite and although we are usually working very hard, the kettle is always hot so why not pop in for a cuppa and a biscuit if you’re in the area.

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